SWO Finops

Case Studies

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Real outcomes from real engagements. Here's what right-the-first-time looks like in practice.

Case studies

550+ hours saved / month — PKO Leasing

Centralized customer data and automated manual workflows, lifting NPS by 5 points.

Unified customer view — Colonnade

Consolidated fragmented systems into a single, reliable source of truth for service teams.

Value in weeks — APN Promise

An agile rollout of Dynamics 365 Sales delivered measurable results within the first sprint cycles.

Faster case handling — Nsure

Automated case routing cut average response times across the customer service team.

Scaled operations — Lewiatan

Power Platform apps replaced spreadsheets and manual approvals across the organisation.

Data-driven decisions — CIECH

Power BI dashboards gave leadership real-time visibility into commercial performance.